Who we are
Our website address is: https://ackceptional.com.
What personal data we collect and why we collect it
Reviews & Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
On the review platorm, we will only publish your review, comments, first name and last initial. We will never share or sell your email or any unpublished inforamtion.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that book on our website, we store the personal information provided as part of the booking process. This is the same as would occur in the past when agreements were managed on paper – we would have saved paper copies of the same information as part of the leasing agreement.
With whom we share your data
Only the company owners, booking manager and website administrators have access to your information. We will nevel sell this information and would only share your infomration as part of the rental process (for example, providing a repair person with your name and phone number if you have notified us of an issue during your stay.)
Where we send your data
Visitor comments may be checked through an automated spam detection service.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.